ABOUT ME
I am a Telecaller Executive with more than 3 years of experience in customer handling and communication. I have developed strong skills in client interaction, lead generation, and customer support. Through my experience, I have gained excellent communication abilities, problem-solving skills, and the ability to build positive relationships with customers while achieving company targets..
EXPERIENCE
Telecaller Executive
2023 - Present
BrightConnect Solutions
Handled inbound and outbound customer calls, explained company services, resolved customer queries, and maintained strong customer relationships while achieving daily calling targets.
Customer Support Executive
2022 - 2023
Skyline Services Pvt. Ltd.
Assisted customers with product inquiries, managed client follow-ups, maintained call records, and provided excellent communication support to improve customer satisfaction.
Telecaller Executive
2021 - 2022
Prime Vision Enterprises
Generated leads through telecalling, informed customers about company offers and services, and supported the sales team.
SKILLS
Communication Skills
Professional verbal and written communication with customers.
Customer Handling
Ability to handle customer queries and resolve issues efficiently.
Inbound & Outbound Calling
Experienced in managing daily customer calls and follow-ups.
Lead Generation
Skilled in generating and converting potential customer leads.
Problem Solving
Quick decision-making and issue resolution abilities.
MS Office & Data Entry
Good knowledge of MS Word, Excel, and maintaining customer records.